Electronic Medical Records News

With its Customer Experience Platform, Angel aims to authenticate phone conversations for doctors, patients and pharmaceutical sales reps using voice biometrics. The SAAS service is used by pharmaceutical companies such as Pfizer and AstraZeneca, companies in the financial industry such as Bank of America and retail chains such as Barnes & Noble and Best Buy. – Angel, a provider of on-demand, cloud-based customer-engagement services, introduced its Angel 4 Customer Experience Platform for call centers featuring unified multichannel/multimodal communication options such as SMS, chat, e-mail, voice biometrics and mobile management.
The SAAS (software as a s…
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